Install Technician
It’s truly an exciting time at Novatech! We’re growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team.
Novatech is a nationwide business technology provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions. We call this unified solution portfolio, The Novatech Managed Office.
Bring your career to Novatech and join our incredible team of Managed Office Experts. Novatech provides great benefits, competitive compensation, a positive upbeat culture and ongoing professional development for your career.
We have a great opportunity for a INSTALL TECHNICIAN, supporting the Knoxville, TN market. This position reports to our Distribution Manager and is based out of our KNOXVILLE OFFICE !
- Learning how to repair and troubleshoot copiers and network connectivity
- Following procedures for removal and delivery of equipment
- Installing equipment on-site and make necessary adjustments
- Providing outstanding customer service to our clients
- Inventory management
- Demonstrates good technical and customer relation skills
- Performs basic network connectivity / installations
- Accurately diagnose, repair and maintain equipment and accessories to optimum operating condition within Novatech and manufacturers specifications
- Identify the most cost-effective troubleshooting procedure
You’re Good at:
- Addressing customer concerns with a positive attitude while ensuring optimal outcomes
- Learning new things quickly and solving problems
- Time management and customer service
- Shows interest in electronics, mechanics or computers
- Noticing the details and going the extra mile
- Effective problem solving, deductive reasoning, analytical and time management skills
- Willingness to learn and be certified on products
You Bring to Novatech:
- Copier / printer service experience a plus
- Experience resolving customer issues
- A proven attendance history and a strong desire to excel
- A valid driver’s license
- Professional appearance and demeanor
- Proficient verbal and written communication skills (use of company email for external customer communications).
You Must be Able to:
- Lift, push or pull up to 100 lbs.
- Load trucks and vehicles
- Stand up to 8 hours a day
- Required to drive to client locations and a company vehicle is provided to facilitate employee travel between job sites. Personal use of company vehicle is not allowed.
Novatech, Inc. Offers:
- Market competitive salary based upon experience
- Mileage reimbursement program
- Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
- 401(k) plan with matching company contribution
- Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
- $300 per year to contribute to achieving your personal wellness and fitness goals
- Employee Recognition Program
Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.
Source: Indeed.com
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