Front Desk Administrator – Kids Smiles – Philadelphia, PA

Job Description

The Front Desk Administrator is responsible for greeting patients and performing general administrative duties that pertain to any of the following areas: checking in patients, checking out patients, and general administrative work. The Front Desk Administrator is also responsible for assisting other administrative/office staff with work overflow and must be able to work within a team environment.

Days and Hours

Monday-8:45am-5pm

Tuesday-8:45am-5pm

Wednesday-8:45am-5pm

Thursday-8:45am-5pm

Friday-Every other Friday

Job Responsibilities
On a given day, the individual may take on any of the following roles as a Front Desk Administrator:

Administrative Duties:

• Confirm/re-confirm patients, pulling and filing of charts, checking messages, filing loose paperwork, processing incoming paperwork.

Checking-In Patient Duties:

• Check patient insurance, update patient file, re-stock paperwork, answer phones, add insurance numbers, scan paperwork.

Checking-Out Patient Duties:

• Process claims, submit claims, collect co-pays, fix problem claims

Required Experiences and Skills

• High School Diploma or GED Certificate required.
• Prior dental office experience, preferred.
• Must be able to work in a fast paced, team oriented environment.
• Good organizational ability and time management skills.
• Good communication and interpersonal skills.
• Ability to work well with diverse populations, patients and healthcare providers.
• Must understand and respect client confidentiality.
• Fluency in Spanish preferred

Job Type: Full-time

Pay: $14.00 – $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Ability to Commute/Relocate:

• Philadelphia, PA 19153 (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• In person

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• High stress tolerance — thrives in a high-pressure environment

Company’s website:

• kidssmiles.org

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place