Job Description
The Front Desk Administrator is responsible for greeting patients and performing general administrative duties that pertain to any of the following areas: checking in patients, checking out patients, and general administrative work. The Front Desk Administrator is also responsible for assisting other administrative/office staff with work overflow and must be able to work within a team environment.
Days and Hours
Monday-8:45am-5pm
Tuesday-8:45am-5pm
Wednesday-8:45am-5pm
Thursday-8:45am-5pm
Friday-Every other Friday
Job Responsibilities
On a given day, the individual may take on any of the following roles as a Front Desk Administrator:
Administrative Duties:
- Confirm/re-confirm patients, pulling and filing of charts, checking messages, filing loose paperwork, processing incoming paperwork.
Checking-In Patient Duties:
- Check patient insurance, update patient file, re-stock paperwork, answer phones, add insurance numbers, scan paperwork.
Checking-Out Patient Duties:
- Process claims, submit claims, collect co-pays, fix problem claims
Required Experiences and Skills
- High School Diploma or GED Certificate required.
- Prior dental office experience, preferred.
- Must be able to work in a fast paced, team oriented environment.
- Good organizational ability and time management skills.
- Good communication and interpersonal skills.
- Ability to work well with diverse populations, patients and healthcare providers.
- Must understand and respect client confidentiality.
- Fluency in Spanish preferred
Job Type: Full-time
Pay: $14.00 – $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Ability to Commute/Relocate:
- Philadelphia, PA 19153 (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Communication method(s) used:
- Phone
- In person
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- People-oriented — enjoys interacting with people and working on group projects
- High stress tolerance — thrives in a high-pressure environment
Company’s website:
- kidssmiles.org
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Source: Indeed.com
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