Service Rep JV – Lincare – Little Rock, AR

This employee performs equipment setups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.

Job Responsibilities:

• Complete equipment orientation checklists for new equipment and other necessary paperwork as required for new patient setu
  • Instruct patient in the safe and proper use of equipment
• Make oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and Lincare routing system
  • Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank
• Perform minor equipment repairs and preventative maintenance on equipment both in the home and at the center
  • For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
  • Responsible for equipment maintenance per schedule recommended by the manufacturer
• Maintain company vehicle in clean and orderly manner
  • Make daily inspections and complete proper paperwork
  • Maintain established preventative maintenance schedule
• Clean rental equipment when returned to the center, in accordance with Lincare policies and procedures
  • Maintain cleanliness and organization of warehouse/storage area
• Follow FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
• Follow Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
• Work as on-call service representative evenings and weekends on an as scheduled basis
  • Frequency is determined by the center size and the number of employees available to share in the responsibility
  • Must respond in a timely manner and record information on Service Call Report
• May serve as a backup to other employees for vacation, illness, and other periods of absenteeism

#DD

• Must be 21 years of age
• Must have good interpersonal, verbal, and writing skills
• Must maintain a valid D/L for appropriate class of vehicle driven while employed

Education and Experience:

• Minimum of one-year experience in home health care field as service representative or equivalent position

Physical Demands:

The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.