Program Manager, Healthcare

No Consulting firms.

No sponsorship available.

Program Manager – Product & Portfolio Delivery – Healthcare payer

You must have 8 years experience and 4+ years working for a healthcare payer company

About The Role

The ideal candidate is an experienced program manager who excels in client interaction and can effectively oversee strategic programs or projects that involve multiple departments. They are skilled in managing high-value initiatives from start to finish, leading cross-functional teams and ensuring ongoing program success. They are adept at guiding stakeholders through important decisions, coordinating activities, and driving process improvements. Furthermore, they have a keen understanding of stakeholder needs and utilize this knowledge to develop strategies that optimize ROI, customer satisfaction, and overall organizational performance.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Primary Responsibilities

• Responsible for planning, directing, and coordinating complex product/program implementation in the HealthCare Payor domain.
• Documents project objectives and ensures they align with expected business outcomes.
• Develops and manages project plans, including scheduling, resource tracking, and financial management.
• Defines and implements program/project management standards and processes.
• Ensures timely production and approval of deliverables from business and technology partners.
• Proactively identifies and manages project risks and dependencies.
• Established program governance and provides clear communication to all program stakeholders, including senior management.
• Serves as the primary point of contact for program management-related inquiries.
• Works closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.
• Manages project risks, issues, and decisions, prioritizing them effectively.
• Develops and manages project budgets, delivering against business goals.
• Builds and maintains strong client and business partner relationships.
• Contributes to internal initiatives to drive efficiencies and best practices.

Essential Qualifications

• Bachelor’s degree in business administration or healthcare related field.
• 8+ years of program/project management experience.
• 4+ in Healthcare Payer with Business and IT Solutions one or more domains (Enrollment & Eligibility, Benefit Administration, Self-service Portals, Contribution Accounting, Finance, Reporting).
• Strong leadership, time management, facilitation, and organizational skills.
• Working knowledge of digital enablement of solutions.
• Strong analytical, problem-solving, and conceptual skills.
• Strong working knowledge of change management principles.
• Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.
• Stakeholder management skills in large complex project/program with Internal and external teams preferred.

 Annual Salary Range: $125,000 – $175,000