Behavioral Health Patient Services Associate – Serve the People Community Health Center – Santa Ana, CA

Serve the People Community Health Center is looking to hire a full time, bilingual receptionist for our growing Behavioral Health Department. We are a non-profit community health center located in Santa Ana. We are seeking a detail oriented, responsible person who can contribute within a diverse healthcare environment.

Responsibilities

  • Schedules appointments for new, unregistered and previously registered patients
  • Ensures patients have patient information sheet completed
  • Verifies patient demographics and insurance/eligibility
  • Collects pertinent patient information within Electronic Health Record, eClinical Works
  • Disseminates and promotes clinic information as needed
  • Makes patient appointment reminder calls
  • Schedules follow-up appointment times and reschedule missed appointments
  • Follows established procedures in the filing and retrieving of vision and medical records, if necessary

Skills

  • Minimum education: high school diploma or GED equivalent
  • Proficient in Microsoft and Excel
  • Must be Bilingual: English and Spanish – must be able to speak with native Spanish speakers

Experience (Preferred)

  • Previous experience using our electronic health records preferred but not required
  • Clinical setting: 1 year

Work Hours

  • Tuesday- Saturday, 8am-5pm

Work Location(s)

COVID-19 Considerations

  • STP currently follows all CDC guidelines. All STP employees are required to wear masks in the office irrespective of vaccination status.

Job Type: Full-time

Pay: From $17.00 per hour

Schedule:

  • 8 hour shift

Work Location: One location

Source: Indeed.com
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