As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Full Time
LOCATION: Pinewild
DEPARTMENT: Outpatient Mental Health
SCHEDULE: Days/Evening
ATTRIBUTES
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2 year degree or equivalent combination of education and work experience preferred
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Intermediate computer skills
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Excellent customer service and communication skills
RESPONSIBILITIES
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Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
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Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
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Billing & Payments. Collect and process payments when applicable
EDUCATION LICENSES/CERTIFICATIONS Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
Source: Indeed.com
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