PSR Front Desk – Revenue Cycle Operations – University of South Florida Tampa General Physicians (USFTGP) – Tampa, FL

PSR Front Desk – Revenue Cycle Operations

– (220002KV)

Responsible for patient check-in and check-out functions utilizing EPIC. Assists patients and as they present for scheduled appointments. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers.

Must be fluent and able to conduct business in English which includes reading, writing and speaking

Education: High School diploma.

Experience: One-year general office/customer relations work, preferably in a medical center or large group practice. Prefer some data entry, computer terminal operation, or cashiering experience. Prefer familiarity with health plans and coverage. Working knowledge of common third party payor protocols especially managed care. Any equivalent combination of education and experience.

Skills: Ability to deal with money (currency, checks, and credit cards) in an accurate manner. Excellent interpersonal skills for interaction with patients, physicians, and other clinic staff. Ability to complete efficient and accurate data entry at a computer terminal. Ability to operate standard office equipment: copier, printer, bar coder, computer terminal, fax machine. Ability to understand basic ICD-10 and CPT coding principles. *Requirements reflect the minimum level necessary to be eligible for this position. Equivalent combinations of education and experience may be considered.