Job Summary:
The Frond Desk Receptionist directly interacts with patients to review documentation, process payments for services, and schedule appointments.
Essential Duties and Responsibilities:
- Check-in patients with a courteous and professional demeanor
- Provide assistance as needed regarding required documentation and ensure all documents are properly completed
- Create patient profile in EMR system
- Verify patient information to include identification, current address, and insurance information
- Collect co-pays, deductibles, and previous balances as required by patient benefit provider(s)
- Schedule / reschedule patient appointments and referrals
- Answer phone calls / voicemails and create tasks as needed
- Perform other duties as assigned
Qualifications:
The following requirements are representative of the knowledge, skill, and / or ability required to perform the essential duties. The candidate selected for this position must meet the following qualifications and be able to perform each duty satisfactorily. Reasonable accommodations will be considered for individuals with disabilities to perform these requirements.
Education and / or Experience
- High School diploma or equivalent
- Prior medical and / or dermatology experience preferred
- Must be proficient using computer software and entering data
Communication Skills
- Ability to communicate in a professional manner, both verbal and written
- Ability to read, analyze, and interpret documents pertaining to various medical, treatment, and surgical matters.
Reasoning Ability
- Ability to apply medical or scientific logic to situations as needed.
Physical Demands
- The duties of this position require the employee to sit, stand, and walk for prolonged periods of time.
- Use a computer, copier, and other office equipment
- The employee must be able to assist or fully lift patients to and from a wheelchair
Job Type: Full-time
Pay: $13.00 – $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
COVID-19 considerations:
Employees must wear face masks and maintain social distancing when possible.
Ability to commute/relocate:
- Birmingham, AL 35205: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Medical Insurance knowledge: 1 year (Preferred)
- Dermatology: 1 year (Preferred)
- EMR systems: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: One location
Source: Indeed.com
