Relief Residential Counselor – Pine Street Inn – Boston, MA

SCHEDULE: On call, multiple shifts: day 645AM-315PM, evening 245PM-1115PM, or overnight 1045PM-715AM, including weekends, holidays, and weather or other emergencies. This position is essential in the event of an emergency.

Pays $16.00 per hour

JOB DESCRIPTION:

The Relief Counselor is responsible for the overall safety of the participants in the programs at 414 Harrison Avenue, 28 Rockwell Street, and 8 Church Street. The Relief Counselor will assist participants in obtaining their lunch meal and performing other activities of daily living (ADL) skills. The incumbent will also work with other staff to engage participants in leisure time activities. This program will follow the models of Housing First/Safe Haven. The Relief Counselor will create and maintain a respectful atmosphere that empowers very chronic, mentally ill participants to reach their highest level of functioning. Due to emergency or unforeseen program needs, staff may be temporarily or permanently reassigned to another Safe Haven program at any given time.

REQUIREMENTS:

  • High School Diploma or GED
  • Some basic prior human services trainings
  • Minimum of six (6) months experience working in a shelter setting, community residence or in an inpatient setting
  • Experience maintaining a safe environment for clients in a program setting
  • Experience as a human services team member
  • Familiarity with the concepts of rehabilitation and consumer empowerment
  • Experience with dually diagnosed individuals, experience assisting people with ADL skills, comfort level working with participants with untreated psychiatric conditions, comfort with a harm reduction approach to substance abuse, effective writing and verbal skills
  • Ability to respond to individuals in crisis
  • Ability to climb multiple sets of stairs quickly and frequently
  • Ability to assist certain individuals with ADL skills
  • Ability to attend to multiple tasks
  • Ability to tolerate stress and practice patience
  • Ability to resolve conflicts diplomatically, supportiveness and nurturance
  • Ability to set limits when needed, and observance of appropriate boundaries
  • Ability to be open minded about exploring creative new ways to help clients maintain housing stability
  • Willingness to use continuing education as a tool to gain ideas for improving client outcomes

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