Front Desk Receptionist – US Digestive Health – Philadelphia, PA

DUTIES AND RESPONSIBILITIES:

  • Greeting patients at Check in and out, verifies demographic and insurance information and scans identification and insurance cards
  • Aids in the preparation of forms relating to patient information, medical data, and insurance coverage
  • Obtaining patient copays and other payments to post as needed
  • Maintaining efficiently and accurately the multi-communications made in the office
  • Making every effort to remain a flexible, cooperative, and supportive member of the GIS office staff
  • Keeps all patient information, practice information, and staff information s
  • Enters and scans appropriate Electronic Medical Record documents into patients EMR as needed
  • Obtains referrals
  • Schedules and reschedules appointments for office visits and Surgery Center procedures
  • Review preps for procedures and make sure patients have preps and instructions
  • Performs a variety of miscellaneous tasks as required by the practice and management
  • strictly confidential
  • Performs routine work under general supervision
  • Follows established procedures, referring all new or unusual questions/concerns to Team Lead or Manager
  • Sends out letters to patients for office recalls and document in notes
  • Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety, or dignity
  • Demonstrates knowledge of HIPPA, OSHA, and Fire Safety measures
  • Maintains knowledge of, and complies with established policies and procedures
  • Attends all required meetings

EDUCATION:

High School Diploma required. Associates degree or post-high school education preferred.

EXPERIENCE:

2-3 years of recent outpatient surgery experience (preferred), medical office or hospital experience.

SKILLSs:

  • Above average knowledge of office procedures, chart handling.
  • Computer literacy in Microsoft Office, Excel and Medent (scheduling software).
  • High degree of communication skills, especially telephone skills.
  • Moderate physical ability is required with sitting for long periods of time at desk, walking, bending, and some stooping and occasional lifting over 25 pounds.
  • Ability to cope with professional stress.
  • Ability to follow direction.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Philadelphia, PA 19114: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 3 years (Preferred)

Work Location: One location

Source: Indeed.com
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