1. Plan, develop, organize, implement, evaluate and direct the Resident Services Department, as well as related programs and activities, in compliance with rules and regulations governing assisted living communities, employers and in accordance with Community policy. These responsibilities include the following:
a. Licensed staff
b. Staffing
c. Print outs of physicians’ orders
d. Physician visits
e. Certifications (Personal Care Home Reports)
f. Medication reviews
g. Time schedules
h. In-services
i. Infection control
j. Utilization review
k. Public relations
l. Consultant services
m. Other tasks as required
2. Determine the staffing needs of the Resident Services Department; recommend number of employees needed and assist with the recruitment and hiring of staff.
3. Facilitate the coordination of services and other departments to maintain quality care for residents and offer equal opportunities for employees.
4. Update job descriptions in the Resident Services Department to comply with the mandates of the Americans with Disabilities Act.
5. Conduct employee performance evaluations, counsel and monitor tardiness, absenteeism and disciplinary situations to assure quality care for residents and equal opportunities for all employees of the Resident Services Department.
6. Solicit, review, monitor, intervene and report complaints and grievances made by residents, families, visiting individuals, agencies, etc.
7. Organize, manage, review, monitor, authorize and administer care functions for residents within the Community
8. Prepare reports and recommendations for the Executive Director regarding the operation of the Resident Services Department.
9. Recognize and respond to changes in residents’ conditions and document observations, interventions and outcomes.
10. Perform emergency procedures such as Cardiopulmonary Resuscitation (CPR).
11. Recognize, intervene and report accidents and incidents timely.
12. Arrange for and oversee the move-in, transferring and move-outs of residents. Develop, maintain and periodically update written policies and procedures that govern the day-to-day functions of the department.
13. Participate in surveys made by authorized government agencies.
14. Participate in various committees of the Community, such as care plans, infection control, pharmacy, budget, quality assessment and assurance, etc., and those assigned by the Executive Director.
15. Oversee and approve the scheduling of personnel
Source: Indeed.com
Click Here To Apply
