Central Scheduler – DispatchHealth Management – United States

Company Description:

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient’s care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology, and healthcare delivery company?


Are you willing to roll up your sleeves and do what needs to be done?


Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?


Our Mission

We deliver trusted, compassionate care to all in the comfort of home.


Our Vision

Building the world’s largest in-home care system.


Our Values are embodied in
The DispatchWay

  • Courage to advocate for our patients and each other
  • Innovation to trailblaze a new path for healthcare
  • Integrity to create a respectful and inclusive environment
  • Compassion to provide quality, safe and excellent care

Position Summary:

The Central Scheduler will be responsible for the scheduling of clinical teams and other enterprise scheduling throughout all DispatchHealth markets. This position will work closely with key stakeholders to support all aspects of scheduling, which may include related systems configuration and integration, process improvement / development and data analytics. The Central Scheduler will be responsible for managing the schedule of our national provider group of Advanced Practice Providers within our scheduling software, Humanity. In addition, the Central Scheduler will work on projects in conjunction with our back-office team to improve efficiencies of our providers and aid in ensuring our patients have an excellent experience. The Central Scheduler will also support downstream organizational activities such as payroll processing and PTO tracking. Must be able to work every other weekend.

Responsibilities:

  • Scheduling clinical teams in multiple states and locations
  • Build the daily / weekly schedule for all teams into a proprietary logistics platform
  • Other responsibilities as identified

Qualifications:

  • 3 years’ experience in medical group operations, medical staff / credentialing office, or comparable scheduling role
  • Proficiency in scheduling systems
  • Proficiency in MS Suite
  • Knowledge and understanding of a clinical environment
  • Associates Degree
  • Strong interpersonal skills
  • Strong customer service capabilities and great telephone presence
  • Excellent verbal communication
  • Ability to think critically in complex situations
  • Computer skills with Mac and PC operating systems which would include but not limited to MS Office, MS Excel, MS Calendar and scheduling programs

Closing:

Get to know us! Watch the video below to hear from healthcare professionals on what it’s like to work with DispatchHealth. Follow us on Facebook, Twitter and YouTube to learn more.


Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Source: Indeed.com
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