Assistant Manager – Wyoming Neurosurgery and Spine – Wyoming Medical Center – Casper, WY

Education and Experience:

• Associate’s Degree or equivalent experience in business or healthcare is required.
• Bachelor’s degree in business or health is preferred.
• Prior supervisory experience is preferred.

Certifications, Licenses and Registrations:

Supervisory Responsibilities:

• This position supervises all support staff in primary care.

Essential Duties and Responsibilities:

• In collaboration with Sr. Practice Manager Primary care, identifies opportunity for process improvement. Analyzes, identifies, and makes recommendation to improve efficiency and patient through put.
• Assists with human resource planning and decisions, including supervision, hiring, development and training, and evaluating support staff.
• Develops, maintains, implements training to enhance support staff competency and skills.
• Designs work schedules, hours and duty assignments. Coordinates staff schedules and scheduled time off. Responsible for all time keeping (KRONOS) functions.
• Interacts with IT on computer operations and reporting of issues.
• Maintains a high level of confidentiality.
• Ensures that office space, supplies, and equipment are provided and maintained appropriately.
• Operates within the context of an established budget. Makes recommendations for annual budget and maximizes opportunities to meet and exceed budget guidelines.
• Understands and complies with all applicable laws, rules, regulations, policies and procedures.
• Works with support staff to ensure compliance with all applicable laws, rules, regulations, policies and procedures.
• Resolves daily revenue cycle worklists.
• Accountable for improvements in the performance of quality metrics related to nationally recognized organizations such as Joint Commission, Leapfrog, Center’s for Medicare and Medicaid Services (CMS) as related to responsibilities.
• Accountable for successful achievement of organizational goals.
• Successfully completes leadership training and demonstrates competency in leadership.
• Performs other duties as assigned.