Financial Assistance and Data Coordinator – The People Concern – Los Angeles, CA

Schedule: Monday – Friday (8:00am-4:30pm)


Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan


SUMMARY

Under the direction of the Director of CES and Community Engagement, the Financial Assistance and Data Coordinator will provide department wide support and oversite to the financial assistance requests for CES related programs such as Rapid Rehousing, Homelessness Prevention and Recovery Rehousing. This role is responsible for processing and tracking all Financial Assistance requests for program participants, coordinating documentation and information between programs and finance to promote timely client assistance needs are met such as ongoing rental assistance. In addition, this role will work in collaboration with other data analysts in SPA 4 to aggregate and track regional performance metrics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receive, prepare and screen financial assistance requests for program and funding eligibility, as well as accuracy and completeness.
  • Coordinate with referring program services staff to ensure documentation standards meet programmatic compliance
  • Coordinate with finance department to ensure required documentation for each vendor is obtained and that each request can meet compliance requirements defined by our funders.
  • Process all requests accurately, completely, and in an efficient and timely manner
  • Track orders, requests and payments to ensure clients get served in a timely manner, and that all components of referrals (e.g. security deposit, rents, furniture assistance, utility deposits) are fulfilled
  • Provide a high quality customer service environment while working with case managers, vendors, and external agency partners
  • Work with program leads and staff to create timelines and coordinate between deadlines to ensure successful fulfillment of financial assistance needs are met
  • Prepare and maintain internal spending and other tracking and financial reports that can be integrated with those utilized by our finance department
  • Prepare external financial and other reports as required to support the budget process such as expenditure and utilization trends
  • Administer client databases including generating and analyzing reports, user management, and adherence to Homeless Management Information Systems policies and procedures.
  • Oversee the compilation and submission of CES grant reports related to spending and make data informed recommendations for process improvement
  • Participation in data coordination meetings or funder led projects.

QUALIFICATIONS

  • BA in Accounting or Human Services preferred; education requirements may be substituted with comparable work experience
  • Experience working in or with a Finance department
  • Knowledge of homeless social service providers and Coordinated Entry System
  • Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner
  • Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
  • Able to work effectively with a wide range of constituencies
  • Strong interpersonal and team building skills
  • Flexible, adaptable, and capable of working in a fast paced, professional environment


Preferred Qualifications

  • Strong background or experience with Microsoft Office and Excel
  • Ability to understand and apply funder and contractual compliance requirements


Work Environment

  • Combination of field and office environment
  • Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
  • On occasion walk or drive to different local sites
  • Will necessitate working in busy and loud environments
  • Will be exposed to elements like cold, heat, dust, noise and odor
  • May need to bend, stoop, twist and sit throughout the day


Responsibilities Common To All Agency Employees

  • Maintain a safe work environment and confidentiality at all times
  • Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
  • Organize and prioritize multiple activities to meet all external and internal deadlines
  • Maintain professional demeanor that reflects positively on the agency
  • Demonstrate respect and courtesy toward others
  • Able to thrive in a work environment emphasizing teamwork and collaboration
  • Respond promptly in all aspects of communication
  • Work with minimum supervision
  • Perform other duties as assigned


The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

Source: Indeed.com
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