Senior IT Communications Manager – : 21-00997 – Akraya Inc. – Austin, TX

Primary Skills: Project/Program Management, Microsoft Office, SharePoint
Duration: 06+ Months Contract (Possible Extension)
Contract Type: W2 Only

The Employee Experience Lifecycle Team has an exciting opportunity for a hands-on IT Communications Manager with a passion for people and technology. The successful candidate is a champion of precision, continual improvement, and quality who can produce high quality communications that optimize the experience for our customers. Our environment is constantly changing and requires an IT Communications Manager who is flexible, self-motivated, and can collaborate across cross-functional groups and locations.

Responsibilities:

• Manage daily communications operations including design, development, and delivery of change related communications for CIT tools and applications
• Drive communications related process improvement initiatives
• Continuously monitor communications process metrics to ensure targets are met
• Capture and track suggested communications improvements and drive associated next actions
• Collaborate with virtual teams across different time zones and diverse cultures
• Represent the Employee Experience Lifecycle Team as a vocal customer/user advocate

Qualifications

• Bachelor’s degree in communications, business, information technology, or related field.
• 3+ years of project management, program management, marketing, corporate communications, corporate training, or business analysis experience.
• Strong leadership qualities; able to effectively coordinate activities within cross-divisional and cross-functional teams.
• Strong process improvement experience.
• Familiarity with project management methodologies, tools, and phases of the project lifecycle.
• Established record of on-time, in-scope, high quality implementations with a high degree of ownership.
• Self-motivated and able to exercise independent judgment with minimal direction from peers or management.
• Excellent verbal, written, and presentation skills.
• Demonstrated ability to effectively communicate technical and/or business language across multiple organizational levels of internal and external stakeholders.
• Excellent active listening skills and ability to capture and translate complex technical concepts.
• Outstanding negotiation skills with the ability to influence and build consensus between organizations with competing priorities.
• Simplifier approach: able to break-down ambiguous or complex tools and/or processes into understandable or manageable chunks to drive user adoption and satisfaction.
• Curious and creative, able to push boundaries, ask “why?” and “why not?”, and is a tenacious problem solver with a propensity to persevere.
• Strong customer service and analytical skills required. Acute business acumen and understanding of organizational issues and challenges.
• Expert proficiency with Microsoft Office products for Windows including Word, PowerPoint, Excel, Visio, SharePoint,
• ITIL, PMP, Prosci or other change management certification is a plus.

To follow up with any questions, please contact Shashank at 408-512-2427

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).

If this position is not quite what you’re looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.

Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.