At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
The Operations Supervisor is responsible for all daily operations including Shipping, Receiving, Inquiry and Custom Assembly. The Operations Supervisor ensures that all orders are processed within MakeSpace’s systems and guidelines and is responsible for onboarding and training all new employees, and will report directly to the Operations Manager, Consumer Storage.
Benefits:
- Competitive Pay/Quarterly Performance Bonus
- Competitive Benefits Package/401K w/ Company Match
- Employee Stock Purchasing Program
- Referral Bonuses
- Tuition Reimbursement
- 2 Weeks Paid Vacation, 7 Paid Holidays
- Medical, Dental, Vision Benefits available immediately
Key Skills, Requirements and Competencies:
- Supervises and assigns specific responsibilities to all operations and logistics personnel
- Motivates, mentors and empowers team to meet and exceed standards or set goals
- Monitors employee attendance, productivity and other performance markers
- Effectively uses metrics to aid accountability and measure performance
- Builds internal and external relationships; fosters collaboration
- Responsible for the efficient, timely and accurate fulfillment of orders, custom assembly, processing inquiries, shipping, and inventory control
- Establish production processes and continuously measure performance
- Manage workload to meet workloads, goals, and guidelines consistent with the Facility’s profit objectives
- Continuously review areas of responsibility to increase productivity and improve efficiency
- Ensure all work is performed by the specified turnaround time (standard is 99.8% on time)
- Responsible for employee safety, security of the building, equipment, and grounds
- Responsible for the efficient allocation and utilization of manpower, equipment, and resources
- Communicate and interact with employees to optimize task performance while maintaining a high level of morale
- Ensure that measurable “standards & expectations” for each position in departments are written and updated frequently.
- Train employees in key job skills
- Provide leadership to the team, set a personal example for others to emulate
- Keep all commitments, operate with integrity, and promote “open book” management style
Qualifications:
- Minimum of two years’ supervisory experience in a warehouse, distribution, operations or other service-related environment preferred
- Bachelor’s degree preferred
- Ability to communicate clearly and professionally, both verbally and in writing
- Proficient in reading, writing, and speaking English
- Strong customer service skills; values customers and communicates with them in a professional manner
- Proven work experience in team-oriented, participative management environment
- Proficient in use of computers and systems (G-Suite, Slack currently used by our operation)
- Proficient in the use of third-party software and systems used in the operations environment
- Experience in leading, motivating, and training employees
- Valid state driver’s license with clean driving record; able to pass pre-employment drug testing and a background investigation as conditions of employment
- Ability to lift up to 70 pounds
#KO #makespace
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0026813
Source: Indeed.com
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