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Coffee Shop Barista – Sheridan Memorial Hospital – Sheridan, WY

ABOUT SHERIDAN MEMORIAL HOSPITAL


Sheridan Memorial Hospital is a progressive, state-of-the-art facility nestled beneath the Big Horn Mountains in beautiful Northeast Wyoming. Founded over 100 years ago, Sheridan Memorial is licensed for 88 beds with over 60 physicians who provide primary medical care and specialty care in more than 15 areas. We are proud of our more than 600 employees who provide personalized, patient centered care in a healing environment. When people think of excellent healthcare, they think of Sheridan.

JOB SUMMARY

Under the supervision of the Coffee Shop Manager, the “Barista” maintains principles and processes to promote and sell products through excellent customer service. This includes product knowledge, sales techniques, and evaluation of customer satisfaction while meeting quality standards for service and product consistency.

ESSENTIAL DUTIES/RESPONSIBILITIES

  • Prepares beverages and/or food per standardized recipes and prepares beverages per customers request.

  • Maintains counters in a clean, neat, and organized manner.

  • Unpacks and puts away stock as well as restocking and refilling products as needed.

  • Washes/rinses blender equipment after each use. Sanitizes equipment on a daily basis.

  • Maintains and cleans items by hand, i.e., shot glasses, espresso machine, refrigerator, coffee grinder, etc. Put all clean dishes and utensils away after use

  • Cleans and maintains all storage areas.

  • Performs special cleaning duties as assigned by the Coffee Shop Manager.

  • Disposes of trash and garbage in an appropriate manner.

  • Places all display items away in secured area at the end of the day.

  • Able to use cash register appropriately and reconcile receipts.

  • Greets each customer individually and treats them with respect and dignity. Smiles and reflects a positive attitude at all times.

  • Is patient with customers and tries not to rush them.

  • Is able to converse intelligently about all café products and encourages sales of all café products.

  • Recommends new products and/or specials of the day.

  • Observes infection control practices at all times.

  • Via telephone, take and respond to customer requests.

  • Evaluate inventory and make manager aware of any items to be ordered.

  • Knowledge of principles and methods for showing, promoting, and selling products.

Disclaimer: The above description has been designed to indicate the general nature of work performed within this position.

MINIMUM REQUIREMENTS

Education / Experience / License and Certifications

Additional Skills

  • Ability to effectively communicate in English, both verbally and in writing.

  • Basic computer knowledge.

  • Excellent customer service skills.

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.
Pre-employment drug and alcohol screening is required

Source: Indeed.com
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