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Director, Treasury – Zendesk – San Francisco, CA

Job Description

Zendesk is looking for a Treasurer to build our global treasury function. In this role, you will be responsible for developing the overall strategic vision as well as leading the day-to-day operations of the treasury function, including designing and implementing global policies, enhancing processes and technology platforms in a fast paced environment.

You will partner with key stakeholders from Finance & Strategy, Accounting, Investor Relations, Legal and IT to optimize banking operations, enhance cash flow forecast and visibility, evolve fx hedging strategies, manage investments and insurance programs, as well as setting the appropriate capital structure. You will be an advisor to management on strategic transactions. This role reports to the VP of Tax.


  • Drive growth and scalability by implementing a global treasury platform to optimize global treasury strategies

  • Assess overall risk around cash management, payment processing, banking systems, funding processes, and foreign exchange fluctuations; develop and implement the overall strategy to mitigate risks and optimizing opportunities

  • Develop and drive policies and controls to provide effective stewardship of Zendesk’s cash across multiple entities, both domestic and international

  • Develop and manage relationships across the asset management and banking community

  • Collaborate closely with Finance & Strategy and Accounting to develop and implement cash forecasting models and reporting for cash management and cash needs, ensuring the business is fully informed of key treasury metrics

  • Develop best-in-class risk management/insurance program, owning renewals and balancing risk appetite with costs

  • Lead and mentor team members


  • Minimum 10+ years experience in Treasury operations in a global and publicly traded company

  • A proven ability to build strong collaborative working relationships with business partners and executives

  • Consistent record of mentoring and developing talents

  • An enthusiastic “roll up your sleeves” mentality

  • The ability to deal effectively with ambiguity and lead a team in a fast-moving environment

  • An inclination to solve problems systematically via infrastructure and automation.

  • A builder’s mindset with a willingness to question assumptions and conventional wisdom

  • Excellent verbal and written communication skills, including enhanced senior management and Board presentation skills

builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

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