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Order Processor/Customer Service/Inside Sales – Paclantic – Glendale Heights, IL

We are a fast-growing distributor in cosmetic/chemical industry. We are currently looking for a talented individual to grow our Inside Sales/Customer Service team.


– Process the orders from customer making sure the correct items/packages are picked and shipped.

– Co-ordination with warehouse to successfully ship right products.

– Answering inbound calls from customer and help them with their orders, tracking etc.

– Meet and exceed service, accuracy, and productivity expectations

– Provide technical, pricing, and quotation support to customers.

– Prepare product documents

– Respond positively and promptly to customer questions, concerns and complaints to find and provide solutions.

– Monitor customer orders and work closely with the logistics and operations to facilitate prompt delivery

– Find shipping carrier and arrange/co-ordinate with them for pallet shipping. Preparing shipping documents.

– Light accounting/bookkeeping work

– Suggest improvements to enhance company communications

– Prepare adhoc reports

– Light pick/pack orders to help warehouse during busy times

– Other duties/responsibilities as assigned.


– Extensive work in excel required, must have strong skills/knowledge of formulas and functions.

– Good knowledge of Microsoft Office and good general computer skills.

– Ability to work well in a team environment, as well as individually, without supervision

– Excellent organizational and multitasking ability

– Strong written and verbal communication

– Solid problem-solving skills

– Customer service/inside sales background in distribution industry is a plus

– Work experience/knowledge of ecommerce is plus

– Excellent customer service aptitude necessary to interact and meet clients demands

Employment Type

Contact to Hire.

Initial contract for 6-12 months. Then, possibility of hiring Full-Time employee.

Benefits Offered

Medical Insurance for the Individual (during contract term)/Reimbursement

Job Types: Full-time, Contract

Pay: $13.00 – $18.00 per hour


  • Health insurance


  • 8 hour shift
  • Monday to Friday

Supplemental Pay:

Work authorization:

  • United States (Required)

Contract Length:

  • 5 – 6 months
  • 1 year

Full Time Opportunity:

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Stable — traditional, stable, strong processes
  • Team-oriented — cooperative and collaborative

Company’s website:


Work Remotely:

Click Here To Apply

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