Service Tech/ Driver – Lincare – Newtown, CT

The Sr Service Rep performs equipment set ups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.

• Complete equipment orientation checklists for new equipment and other necessary paperwork as required for new patient set up
  • Instruct patient in the safe and proper use of equipment
• Make oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and Lincare routing system
  • Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank
• Perform minor equipment repairs and preventative maintenance on equipment both in the home and at the center
  • For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
  • Responsible for equipment maintenance per schedule recommended by the manufacturer
• Maintain company vehicle in clean and orderly manner
  • Make daily inspections and complete proper paperwork
  • Maintain established preventative maintenance schedule
• Clean rental equipment when returned to the center in accordance with Lincare policies and procedures
  • Maintain cleanliness and organization of warehouse/storage area
• Follow FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
  • Follow Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
• Work as on-call service representative evenings and weekends on an as scheduled basis
  • Frequency is determined by the center size and the number of employees available to share in the responsibility
  • Must respond in a timely manner and record information on Service Call Report
• May serve as a backup to other employees for vacation, illness, and other periods of absenteeism
• Overtime may be required
• Act as group leader for service representatives
• Oversee warehouse operations

#DD

• Must be 21 years of age
• must have good interpersonal, verbal, and writing skills
• Must be computer literate
• Must have or be able to get a Commercial Driver’s License (CDL) and be DOT qualified or DOT certifiable

Education and Experience:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience