Job Summary
The Clinical Associate Systems Analyst I supports core functions of the health system’s applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the general guidance of senior members of the team. The position will have a basic understanding of Epic modules and health system operations.
Essential Functions
Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
Provide tier-2 support of application incidents reported through the help desk
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Assist in the implementation of low complexity tools and workflows
Assist in the upgrade of applicable software or enhancements to existing workflows
Assist in any testing that is required as part of new implementations, enhancements or upgrades
Modify tables/master files, make additions and changes under the direction of senior team members
Implement changes using documented procedures that are compliant with department’s policies and procedures
Participate in team and cross-team meetings and maintain appropriate meeting records
Provide ongoing troubleshooting, support, and maintenance of applications; including 24/7 on call coverage as required
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Minimum Qualifications
Education:
Bachelor’s degree from an accredited college or university
Must obtain Epic certification in relevant module(s) within 3 months of employment date
Experience:
6 months of healthcare or technology related work experience with a Bachelor’s degree
Knowledge, Skills, and Abilities
Mid-level Microsoft Office skills
Ability to diagnose and resolve routine technology problems
Ability and desire to learn to resolve specialized and advanced technology problems
Ability to establish a set of tasks and activities associated with an intended outcome and timeline
Ability to take action consistent with available facts, constraints, and anticipated consequences
Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
Ability to develop new skills and teach others
Ability to collaborate and build consensus with stakeholders
Ability to understand and adhere to operational standards, policies, and procedures
Ability to identify risks and issues
Ability to develop solutions for new and unfamiliar challenges
#LI-AL1 ~LI~
To Apply to this Job, Please go to the website address given in the source.
Source: https://www.jobserve.com/us/en/search-jobs-in-Palo-Alto,-California,-USA/CLINICAL-ASSOCIATE-SYSTEMS-ANALYST-I-PHARMACY-IT-SYSTEMS-24D7A339102BA7BF/?utm_source=50&utm_medium=job&utm_content=1&utm_campaign=JobSearchLanding
