When you join Options Medical Weight Loss (OMWL) you are creating a career path for yourself; it is not just a job, it is a mission with purpose. You will also love what you do as you become an invaluable support to those seeking a healthy lifestyle. We offer incredible opportunities for professional development with tuition reimbursement, and succession planning for advancement within our company. We are growing rapidly, so if you want to be a part of something rewarding and exciting, while effecting positive change in patient’s lives, you are the right fit for Options Medical Weight Loss! We are seeking a dedicated Patient Care Coordinator for our soon-to-open, Brandon, Florida Clinic! We would love to have you come join our growing team.
SUMMARY/OBJECTIVE
Our Patient Care Coordinator (PCC) is the face of the clinic and the first point-of- contact for all existing patients. They ensure an excellent patient experience by delivering exceptional care, with a focus on standard care procedures, such as drawing blood, checking patient vitals, and collecting lab samples. Our PCC’s have outstanding communication skills and are highly organized, covering the front desk and ensuring our patients have a welcoming experience.
ESSENTIAL JOB FUNCTIONS
- Performs phlebotomy on all patients
- Administers intramuscular injections
- Educates patients on how to self-administer injections
- Constitutes medications and prepares them for patient pick up
- Triages patients
- Enters all patient metrics into exam forms
- Scans and maintains patient paperwork
- Tracks inventory of supplies
- Memorizes all phone scripts
- Answers all incoming calls
- Schedules and/or reschedules appointments
- Makes outbound calls to all patients requesting a consultation, seeking to reschedule, or wanting to book an appointment
- Confirms appointments via phone call, email, and/or text message
- Greets, checks in, and checks out all patients
- Rings up retail purchases
- Understands and utilizes Options software systems
- Maintains a general understanding of all Options programs
- Completes patient InBody scans (after training)
- Manages patient flow to minimize wait time
- Closes and reconciles the point-of-sale system
- Ensures organization and cleanliness of waiting area, front desk, restroom, and all other clinic common areas
- Performs other related duties to benefit the mission of the organization
REQUIRED EDUCATION/EXPERIENCE
- High School Diploma required
- Medical Assistant or Phlebotomy Certification preferred
- One year of medical assisting or phlebotomy experience required
- One year of experience in a receptionist, front desk, or customer service role
COMPETENCIES
- High energy and enthusiasm for helping people
- Excellent Phone Skills
- Intermediate computer skills
- Experience with EMR and phone systems
- Ability to multi-task, adapt and change focus frequently, and work in a fast-paced environment
- Must be adept at performing phlebotomy without supervision
- Understands and complies with all HIPAA and OSHA standards
We Offer:
- Competitive pay
- Paid Time Off
- Continuing education reimbursement
Job Type: Full-time
Pay: $35,000.00 – $38,500.00 per year
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Ability to commute/relocate:
- Brandon, FL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical Assistant/Phlebotomy: 1 year (Required)
- receptionist, front desk/customer service: 1 year (Required)
Work Location: One location
Source: Indeed.com
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