DEPARTMENT: Health Information Management
F ACILITY: Tift Regional Medical Center
WORK TYPE: Full Time
S HIFT: Day Shift
HOURS: 8 am to 5 pm
SUMMARY:
Monitors daily workflow activities and system functioning within the department. Acts as backup for Prep/Scan/Indexing, Master Patient Index, Analysis, and Physician Liaison staff as needed. Prepares monthly, quarterly and year end reports for governmental agencies.
RESPONSIBILITIES:
* Identifies system deficiencies, investigates difficulties, recommends corrective action or needed enhancements.
- Maintains current working knowledge of HIM departmental applications and how they are used in department operations.
- Serves as a resource in finding innovative ways to resolve operational issues/barriers.
- Obtains concurrence from director and supervisors in how, when, and where to incorporate changes and enhancements.
- Is actively involved in the planning, testing, training and installation of new features and fixes to the electronic medical record.
- Directs and participates in the various system maintenance functions.
- Conducts daily monitoring of HIM queues to ensure internal workflows are operating correctly.
- Serves as the primary resource for scanner issues and contacts appropriate service personnel when required.
- Develops or assists in development of education and training plans and tools.
- Conducts ongoing education and training to all users.
- Keeps abreast of all pertinent federal, state and facility regulations, laws and policies as they presently exist and as they change or are modified.
- Understands and adheres to compliance standards as they appear in the Corporate Compliance Policy, Code of Conduct, and Conflicts of Interest Policy.
- Demonstrates age-specific skills as required by position.
- Offers suggestions on ways to improve operations of department and reduce costs.
- Attends all mandatory education programs.
- Improves self-knowledge through voluntarily attending continuing education/certification classes.
- Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
- Willing to cross-train in order to better assist co-workers and to provide maximum efficiency in department.
- Volunteers/participates on hospital committees, functions, and department projects.
- Manages resources effectively.
- Reports equipment in need of repair in order to extend life of equipment.
- Makes good use of time so as to not create needless overtime.
- Knowledge of basic HIM practices.
- Knowledge of reimbursement systems and legal issues affecting medical records.
EDUCATION:
* GED/High School Equivalent
COMPETENCIES & SKILLS:
* Basic computer skills
- Provides excellent service to internal and external customers.
- Is reliable and trustworthy while performing work in a consistent and timely manner.
- Earns others’ trust and respect through consistent honesty and transparency in all interactions.
- Medicare, Medicaid and third party payment systems knowledge
- Conveys ideas and facts orally using language the audience will best understand.
- Manages time, energy and workspace well and is able to accomplish assigned tasks successfully.
- Resolves difficult or complicated challenges.
- Manages own time, priorities, and resources to achieve goals.
- Conveys ideas and facts in writing using language the reader will best understand.
Southwell/
Source: Indeed.com
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