DEPARTMENT: General Med Surg
F ACILITY: Tift Regional Medical Center
WORK TYPE: Full Time
S HIFT: Day Shift
HOURS: 7 am to 7 pm
SUMMARY:
Patient Care Techs (PCTs) assist in providing patient care under the direction of a Registered Nurse or Licensed Practical Nurse for assigned patients. They are responsible for providing excellent customer service to patients, patient’s families, visitors, physicians, and co-workers. They complete other duties as assigned on their particular nursing unit.
RESPONSIBILITIES:
* Perform blood sugar testing and report results to nurse.
- Maintains cleanliness in the unit area.
- Makes proper charges for supplies, equipment, and services.
- Conducts hourly rounding to meet patient/patient’s family’s needs.
- Updates patient communication board during hourly rounding, bedside shift report, and as needed.
- Documents and communicates patient needs to nursing staff.
- Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse. Ex. side rails, alarms, bed in low position and locked.
- Perform vital signs and documents in EMR.
- Recognizes abnormal vital signs and reports to nurse.
- Assist patients with ADL’S as needed and document (grooming, bathing, eating, and walking).
- Changes patient’s bed linens.
- Record I&O in EMR.
- Scans Intellishelf appropriate to capture supplies.
- Ensure patients are comfortable in bed and adjusts bed settings and or reposition/turns every 2 hours if needed.
- Transport patients via wheelchair, bed, or stretcher as needed.
- Demonstrates the ability to handle confidential information with discretion for the patient, family, and/or co-worker.
- Protects patient’s rights by knocking before entering the room and by properly draping patients prior to a procedure.
- Makes needed copies of chart when patient is transferred or discharged.
- Immediately reports any patient complaint/grievance to nurse, nurse leader, or manager.
- Conducts cardiac monitoring as needed (specific to Centralized Telemetry Bank).
- Keeps abreast of all pertinent federal, state and facility regulations, laws and policies as they presently exist and as they change or are modified.
- Understands and adheres to compliance standards as they appear in the Corporate Compliance Policy, Code of Conduct, and Conflicts of Interest Policy.
- Demonstrates age-specific skills as required by position.
- Offers suggestions on ways to improve operations of department and reduce costs.
- Attends all mandatory education programs.
- Improves self-knowledge through voluntarily attending continuing education/certification classes.
- Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
- Willing to cross-train in order to better assist co-workers and to provide maximum efficiency in department.
- Volunteers/participates on hospital committees, functions, and department projects.
- Manages resources effectively.
- Reports equipment in need of repair in order to extend life of equipment.
- Makes good use of time so as to not create needless overtime.
EDUCATION:
* High School Diploma or Equivalent
OTHER INFORMATION:
* Current Certified Nurse Aide certification accepted in lieu of education requirement.
- Successful completion of a Certified Nursing Assistant, PCT, or Medical Assistant program preferred.
- One year of hospital or nursing home experienced preferred.
COMPETENCIES & SKILLS:
* Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
- Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs.
- Diligently attends to details and pursues quality in accomplishing tasks.
- Beside monitoring
- Basic Life Support certification
- Clinical Assessment
- Diplomatically handles challenging or tense interpersonal situations.
- Works together with others to achieve a common goal.
- Provides excellent service to internal and external customers.
- Is reliable and trustworthy while performing work in a consistent and timely manner.
- Electronic medical record documentation
- Electronic medical record software
- Earns others’ trust and respect through consistent honesty and transparency in all interactions.
- Openness to different and new ways of doing things and willingness to modify one’s preferred way of doing things.
- Correctly interprets and follows instructions.
- Possess the technical knowledge necessary to safely and efficiently perform job.
- Understands and learns from what others say.
- Machine/equipment operation
- Conveys ideas and facts orally using language the audience will best understand.
- Patient care skills including feeding, dressing, and bathing.
- Proficient in safe patient care techniques
- Has ability to cope with and rise to inevitable challenges, problems and set-backs.
- Manages own time, priorities, and resources to achieve goals.
- Helps create a work environment that embraces and appreciates diversity.
- Vital sign monitoring
- Conveys ideas and facts in writing using language the reader will best understand.
Southwell/
Source: Indeed.com
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