NURSING SERVICES RN – North Olympic Healthcare Network – Port Angeles, WA

POSITION SUMMARY

The Nursing Services RN performs duties that may include, but are not limited to, care coordination, clinical triage both onsite and by telephone, EMR message bin coverage, administering vaccinations, and monitoring/managing medication refill requests.

The Nursing Services RN works 36-40 hours per week, typically Monday-Friday with flexibility for clinic-needed change in schedule with appropriate notice.

PRIMARY ACCOUNTABILITIES

Care Coordination:

• Collaborate with other members of the care team to provide quality, patient-centered, whole person healthcare to NOHN’s patients

Medication Refills:

• Monitors and processes medication refill requests

• Resolves questions/issues regarding medication refills by seeking out clarification from care teams

• Follows up with patients, pharmacies and/or care teams when issues arise

Vaccinations:

Triage:

• Supports patient care activities including by not limited to: telephone triage, onsite in person patient triage, monitoring EPIC message bins for urgent issues, collaboration with NOHN medical and behavior health providers as well as collaborating with community providers and agencies.

• Works effectively with the front desk staff and call center staff to ensure proper and appropriate scheduling of triaged patients

• Utilized triage resources consistently and works with provider staff on obtaining clinical information from patients

• Notifies providers in a timely manner, as appropriate, regarding unusual or unexpected events/problems requiring direct provider consultation or intervention

• Serves as a clinical resource to other staff when expertise of a licensed registered nurse is needed

• Actively participates in staff meetings

• Other duties as assigned

Operational Excellence

Relationship Management

• Develops and maintains collaborative interpersonal relationships with staff, providers, and leadership.

• Develops and maintains collaborative interpersonal relationship with community agencies, medical clinics, hospitals, etc.

POSITION REQUIREMENTS

Education

Qualifications and Key Skills

• Current, active WA State Registered Nurse License required

• Certified BLS and CPR required

• Current COVID-19 vaccination

• Demonstrate a high level of skill at building relationships and customer service

• Demonstrate influencing skills in managing interactions with patients.

• Demonstrate high degree of knowledge and competency in the practice of medicine and associated charting requirements.

• Requisite skills and ability to perform certain medical tasks as assigned.

• Demonstrate a high level of problem-solving skills to better serve patients and staff.

• Strong attention to detail and accuracy.

• Ability to utilize computers for data entry and information retrieval.

• Excellent verbal and written communication skills.

• Ability to implement, and evaluate operational and administrative processes

• Uphold the mission, values, and principles of the organization

• Create and maintain a positive culture.

Physical/Environmental