Accounts Receivable Specialist – HCBS – LHC Group, Inc. – Louisville, KY

Company Overview:

LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and home and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It’s all about helping people.

Additional Details:

• Ability to learn a variety of systems and maneuver through them daily, including electronic medical record systems, clearinghouse systems, and carrier systems.
• Excellent problem-solving skills and the ability to handle multiple tasks simultaneously.
• Ability to work independently and prioritize responsibilities daily in order to complete all assignments timely and accurately.
• Strong computer skills with advanced Microsoft Excel and Word knowledge and experience.
• Ability to work in a fast-paced, continuously changing environment.
• Ability to recognize road-blocks that may be causing slower reimbursement and work with management team to create solutions.
• Superior customer service and written/verbal communication skills.
• 2-4 years of medical billing and collections experience preferred.

Qualifications:

• Conducts thorough research of claim status to identify issues and takes corrective measures to obtain payment and ensure accuracy of future claim submissions.
• Works closely with payers to determine additional or supportive documentation that may be needed to facilitate prompt payment and provide documentation in a timely manner.
• Researches insurance information to accurately determine benefits and ascertain primary or secondary status for Medicare and Medicaid.
• Works in coordination with service locations to obtain information needed for clean claim submission and additional follow up documentation as needed.
• Conducts analysis of denials and partial payments to determine trends that may need to be addressed either in revenue cycle management, operationally, or with the payer.
• Resolves denial and payment issues with resubmission of claims and processing of appeals.
• Communicates effectively and frequently with supervisor regarding accounts.
• Completes special projects and other assignments deemed necessary.