Healthcare Navigator / Accounts Receivable Specialist – Integrative Wellness, LLC – Lebanon, IN

Integrative Wellness LLC is a private practice that provides behavioral health, and substance abuse treatment throughout Boone, Clinton, and Montgomery counties. We are looking for a dependable person who learns quickly and is a hard worker.

The Accounts Receivable Specialist will reviews and follows up on all claims not paid by carriers in a timely manner and claims not paid appropriately through the use of insurance websites and via telephone as well as post payments and bill secondary insurance claims.

ESSENTIAL JOB FUNCTIONS:

• Validates patient demographic data, identifies and verifies medical benefits, accurate plan code and Coordination of Benefits.

• Add and term coverage properly, ensuring that billing is initiated when appropriate.

• Assists with special projects; audits, reporting, research, etc.

• Maintains departmental and/or individual work queues and reports as required.
• Explains/answers patient billing inquiries and interprets statement data to resolve accounts.
• Documents patient account notes for all interactions/transactions.
• Insurance denial follow-up
• Payment posting
• Secondary claims billing
• Maintains productivity and quality standards set forth by the department.

JOB REQUIREMENTS, SKILLS AND KNOWLEDGE REQUIRED THROUGH:

• High School Diploma or GED required

Job Type: Full-time

Pay: $24,960.00 – $29,120.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Accounts Receivable/Cash Posting: 1 year (Preferred)
• Insurance Denial Follow-up: 1 year (Preferred)

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• High stress tolerance — thrives in a high-pressure environment

Dutie(s):

• Clerical functions such as billing, estimates, monthly statements, etc.
• Posting payments to the general ledger and conducting daily cash reconciliation
• Collecting customer payments in accordance with payment due dates
• Making collection calls on outstanding accounts
• Manage and reconcile health insurance billing
• Comply with federal, state, and company policies, procedures, and regulations

Company’s website:

• InWell.org

Work Remotely:

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place