STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for an Administrative Coordinator for a contract opportunity with one of our largest clients located in Detroit, MI!
Title: Administrative Coordinator
Location: Detroit, MI (remote within Michigan)
Duration: 12+ Months
Role Type: W2 contract engagement
Engagement Description
Provide customer service support (Membership and Billing web-based tools) to external Agents and Groups customers received from the help desk phone line. Additionally, conduct special assignments as requested and analyze membership reports, resolving external customer membership issues.
Top 3 Required Skills/Experience
• Two years of customer service experience required; help desk experience preferred.
• Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines, and have effective verbal, written communication, and interpersonal skills required.
• Effective analytical (attention to detail), and problem-solving skills to identify, evaluate, and recommend application/system solutions required.
Required Skills/Experience
• Self-starter, ability to work independently or in a team environment and consistently produce high quality results required.
• Ability to make decisions within scope of responsibility where operational guidelines/procedures are non-existent required.
• Proficient with PC applications and systems (e.g. Outlook, Word, Excel, Teams, etc.) required.
Preferred Skills/Experience
• Working knowledge of healthcare self-servicing applications and operating systems considered a plus.
• Minimum of 1-3 years of healthcare (membership & billing specific) experience preferred.
Education/Certifications
• High School Graduate or GED equivalent required. Two years college preferred.
The S3 Difference
The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:
• Set the bar high for what a company should do
• Create jobs
• Offer people an opportunity to succeed and change their station in life
• Improve the communities where we live and work through volunteering and charitable giving
As an S3 employee, you’re eligible for a full benefits package that may include:
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan
• Vacation Package
• Life & Disability Insurance Plans
• Flexible Spending Accounts
• Tuition Reimbursement
Source: Monster.com
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