Medical Receptionist – CoreLife Adventist Healthcare – Bowie, MD

Position Description:

The mission of CoreLife is to enhance the total health of our community by providing a comprehensive, compassionate, and individualized approach to healthcare through the coordinated management of medical, nutrition, exercise, and behavior.

The Medical Receptionist is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient’s pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.

Major Areas of Responsibility:

  • Manage the check-in and check-out process.
  • Collect payments and balances on patient accounts; handle medical insurance.
  • Schedule appointments, ensuring accurate paperwork and procedures.
  • Answer phones in a timely and professional manner.
  • Keep the reception area neat, stocked, and organized as required.
  • Help to prepare documents and charts for the day.
  • Clean and maintain the overall appearance of the office.
  • Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing.

Education/Experience:

  • At least 1 year of medical front office experience is a strong plus
  • Knowledge of medical terminology
  • Familiarity with medical insurance
  • A passion for health and helping others
  • A positive attitude

Skills, Knowledge, and Abilities :

  • Critical thinking to integrate facts, informed opinions, active listening, and observations.
  • Customer service skills.
  • Decision making, problem solving and collaboration.
  • Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services.
  • Ability to communicate effectively in both written and verbal form to patients, public and medical staff.

Adherence to CoreLife’s Values:

  • Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes
  • Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork
  • Challenging patients, teammates, and partners to achieve exceptional results and potential

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • No weekends

Ability to commute/relocate:

  • Bowie, MD: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Medical office experience: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)

Work Location: One location

Source: Indeed.com
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