We are Rodeo!
Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. Born in the Fort Worth Stockyards in early 2008, the company’s team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services in 30+ Rodeo locations throughout the states of Colorado and Texas.
We are in search of a Dental Office Manager to support support our Scott Street office in (Houston), Texas.
Dental Office Manager Career Opportunity:
The Dental Office Manager is a key member and contributor in creating an amazing, one-of-a-kind Patient Experience. Successful candidates will work in our world-class lobbies engaging, entertaining, and caring for our patients. This person will lead all non-clinical aspects of the dental practice including operations, marketing outreach, staffing, scheduling, patient care, patient satisfaction, health and safety compliance, oral healthcare education, and overall performance of all non-clinical staff. Bring us your Smile-DNA and BIG personality!
Essential Duties and Responsibilities:
- Champion Rodeo’s High-Performance Culture
- Maintain team accountability to Rodeo’s policies and procedures
- Dedicated focus to Patient Outcomes and Patient Experience
- Foster team collaboration, share information and ideas, and push team to innovate
- Direct the daily huddle, communicate staff assignments and plans, and motivate team
- Ensure Office Readiness Checklist is completed each day before opening
- Monitor all office functions to ensure Employees are engaged and performing properly
- Work closely with the team to ensure the appointment board and the status of patients is optimized appropriately
- Work closely with marketing and procurement to ensure all marketing collateral is up to brand expectations
- Identify potential patient escalations and engage the Doctors, Regional, and Corporate resources as required to discuss issues, seek out root causes, and provide solutions to systemic issues
- Build strong relationships with all doctors to facilitate treatment and employee satisfaction
- Ensure all record keeping is 100% accurate at all times
- Make sure the staff always remains 100% credentialed and certified, while performing their duties
- Optimize dental supply inventories – control costs while ensuring supplies are available to meet treatment requirements
- Coordinate and work closely with HR regarding all hiring, training, counseling’s, and all other employee relations needs
- Make sure the Open Dental Communications Log is always fully up to date
- Schedule regular compliance training for employees, which includes OSHA, HIPAA, CPR, and Sealant training
- Immerse yourself and office personnel in the surrounding community for greatest outreach potential
- Utilize Outreach to staff peak patient times and deliver exceptional lobby experiences
- Performs all other duties as assigned; and,
- Ability to communicate clearly with team and doctors – This is KEY!
Qualifications:
- 3+ years dental experience is required
- 2+ years’ experience in customer service
- 5 years of previous leadership or management experience is preferred
- Excellent time management skills
- Previous dental assisting experience is highly desirable
- Dental practice management software (Open Dental/Dentrix) experience helpful
- Working knowledge of MS Office and/or Google Suite Technologies
- Experience with social media marketing is a plus
- Bilingual (Spanish) is required
- This position may require the employee to use his/her personal vehicle to travel to different work sites during the course of the work day, which means you would need an active, valid Driver’s License.
If you are interested then please apply directly through our Careers website with the link below – Copy & Paste it
Scott Street Houston Office Leader | Rodeo Dental (ultipro.com)
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Primary Care
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental Pay:
Ability to commute/relocate:
- Houston, TX 77021: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience being an Office Leader / Manager for a dental company?
Education:
- High school or equivalent (Required)
Experience:
- Dental Front Office: 1 year (Required)
- Treatment Coordinating: 1 year (Required)
Language:
- Spanish fluently (Required)
Work Location: One location
Source: Indeed.com
Click Here To Apply
