Patient Registration – casual – Fairview Health Services – Brooklyn Park, MN

Overview:

Fairview Health Services has an immediate opening in Patient Registration based out of the Fairview Clinic in Brooklyn Park. This is a casual position, meaning all hours are as needed. We do ask that you are able to work close to full time hours during training.

Hiring Process

If your skills and experience appear to align with those of the position, you may be asked to participate in a pre-recorded video interview. The recorded video interviews are reviewed by our hiring team and provide the reviewers with insights on the skills, attributes and experiences you possess that will allow you to be successful in your role. You will be notified by email or phone if selected for the next stage of our recruitment process. At any time, you may also check your application status online in your Fairview applicant profile at this link.

Responsibilities/Job Description:

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Qualifications:

Preferred

• Completion of medical terminology course or equivalent experience and education preferred.