Position Overview: The Front Desk Receptionist is the first point of contact in an exceptional patient experience. The Receptionist greets patients, oversees the check-in process, schedules appointments, assists with coordinating insurance benefits, collects fees for visits, and provides important discharge and treatment information to the patient.
Work Schedule: Monday – Thursday, 2:00/2:30 pm to 7:00 pm, and some Saturdays from 7:00 am to 3:00 pm.
Essential Job Duties:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring to questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
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Education: *
- High School Diploma or equivalent is required.
- 2 – 3 years experience in a medical or related field.
Additional Requirements:
- Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures.
- Experience with medical scheduling/billing systems preferred.
- Exceptional customer service, interpersonal skills, and communication skills.
- Proficiency of electronic records systems preferred. Must have strong data entry skills.
- Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
- Must demonstrate the ability to analyze data and resolve complex problems.
- Must have the ability to work independently while managing time and workload appropriately.
- Must be able to travel to all clinic locations and work overtime hours as needed.
About Bienville Orthopaedic Specialists:
Bienville Orthopaedic Specialists is the largest Orthopaedic group in Mississippi. Founded in 1981, Bienville Orthopaedics has now grown to 18 physicians who have admitting privileges at five local hospitals and over 300 employees,. Our physicians offer the most up-to-date technology while maintaining personalized care. Our dedicated staff, at all five of our locations, work hard to create a comforting atmosphere and an environment conducive to healing. A history of excellence by a renowned team of physicians has made Bienville Orthopaedic Specialists the largest and most TRUSTED provider of orthopaedic care in Mississippi. Bienville Orthopaedic Specialists delivers personalized care using the most advanced technology available with a compassionate understanding of our patient’s individual needs. Our success lies in the dedication of our employees as each one is selected for their commitment to our values, a strong focus on service, and a passion for the care of our patients. Bienville Orthopaedic Specialists is an Equal Opportunity Employer and reports to E-Verify for proof of work eligibility and the State Directory of new hires. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. BIENVILLE OFFERS: *Excellent benefits package *Competitive salary, health, dental and vision coverage *Paid vacation, sick time and holidays *Flexible schedules *Long-term and short-term disability *Life insurance *401(k) *Profit-sharing plan *And much more!
Job Type: Part-time
Source: Indeed.com
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