Position Summary
Takes a lead role in the maintenance, analysis, support, and troubleshooting of analytics systems, dashboards and reports used by clinical quality, regulatory and performance improvement stakeholders. These systems are used to meet regulatory and business needs.
Responsibilities:
Essential Functions
- Leads or participates in planning, installation, enhancement, and testing of analytics systems in collaboration with other Information Technology / Clinical Engineering (IT/CE) teams and/or external vendor. Conducts validation, end user testing, and impact analysis of system changes.
- Participates in the development and execution of functional system test plans and performs ongoing analysis of data specifications, and coordinates change requirements gathering and implementation as necessary.
- Performs data validation and integrity functions.
- Consults with quality and operations staff and leadership to define needs, develop analytics solutions, document technical specifications and requirements, and provide guidance for the optimal use of analytics resources.
- Analyzes data using mathematical principles or statistical approaches, to identify trends or relationships among variables, prepare analytic reports and presentations, and provide recommendations based on findings.
- Prepare large amounts of data for processing by organizing information, checking for any inaccuracies, and adjusting and weighting the raw data, for statistical modeling and graphic analysis, using statistical software packages.
- Collaborates with vendors to communicate organizational analytics needs, identify solutions, request product enhancements, and communicate and train customers to optimize utilization.
- In consultation with Clinical Staff, prepares a variety of complex to advanced custom reports using system vendor-supplied or supported tools or complex queries using tools like SQL, QlikView, and Microsoft Access to create clinical, quality, and operational metrics.
- Monitors system performance and reports problems to vendor and/or IT/CE application owners. Participates in complex troubleshooting and problem solving under the lead or in conjunction with vendor.
- Maintains system set-up, ensures accuracy and confidentiality of system data.
- Administers end-user security in accordance with IT/CE process and policy.
- Creates protocols for dictionary, table management and/or data entry to standardize processes.
- Assists in the training and development of less experienced staff members.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Maintains professional growth and development through seminars, workshops, educational programs and professional affiliations.
- Demonstrates excellent communication skills (both written and verbal).
- Demonstrates strong analytical skills. Excellent ability to collaborate with other people.
Orlando Health is one of Florida’s most comprehensive private, not-for-profit healthcare systems providing access to nearly two million Central Florida residents and has provided care for more than 4,600 international visitors annually. Our physician practices, diagnostic centers, hospitals and advanced medical treatments and procedures, along with our highly qualified team of medical specialists, have distinguished Orlando Health as a healthcare leader. We are one of Central Florida’s largest employers with more than 15,000 employees and nearly 3,000 affiliated physicians supporting our philosophy of providing a continuum of care that revolves around patients’ needs. As a leading healthcare resource, providing world-class medical care as well as training our future healthcare providers, Orlando Health will continue to foster growth and development throughout the region for generations to come. We are looking for talented individuals to be part of our team.
Qualifications:
Education/Training
- Bachelor’s degree required.
- Knowledge in one or more quantitative subject areas (e.g. Statistics, Mathematics, Psychometrics, Epidemiology, Biostatistics, Econometrics, Computer Science, Data Science)
- Knowledge of analytical or statistical software (SAS, SPSS, Minitab, JMP) required.
- Knowledge of Business intelligence and data analysis software (Oracle Business Intelligence Enterprise Edition, Qlik Tech QlikView/QlikSense, Tableau) required.
- Knowledge of database user interface, query, and reporting software (Structured query language SQL, Microsoft Access)
- Knowledge of tools and techniques used in TQM/CQI/PI required
- Advanced PC literacy in query building, spreadsheet generation, graphics, data management, and word processing.
Licensure/Certification
None.
Experience
- Five (5) years of healthcare experience with analysis and report generation of data required or three (3) years of experience with data management and statistical analysis.
- Requires thorough understanding of department specific data systems and technologies.
Source: Indeed.com
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