Schedule is 8 am – 4 pm Monday – Friday
This position is responsible for answering routine telephone inquiries in a customer oriented hospital switchboard environment by following standard scripts and procedures. Must have an ongoing knowledge of company policies/guidelines as directed by management; and must be flexible and willing to adjust to other duties based on business needs.
Essential Duties and Responsibilities
Operate the telephone communications console and route calls to the appropriate personnel.
QUALIFICATIONS
- High School diploma or equivalent preferred.
- Prior switchboard experience or call center experience is a major plus
- Prior experience in a healthcare environment is a plus
JOB DUTIES
- Receive and screen telephone calls and connect callers to appropriate hospital parties in a prompt and courteous manner.
- Page individuals using either the overhead speakers on portable pagers.
- Know the procedures of the hospital’s various emergency plans (i.e., fire, disaster, bomb threat, etc.) and implement those procedures when appropriate.
- Maintain current list of in-house patients and transfer calls accordingly.
Previous Military encouraged to apply
Must be able to pass an extensive background check
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
Source: Indeed.com
Click Here To Apply
