School of Nursing Established in 1931, Duke University School of Nursing is among the top-ranked of the nation’s nursing schools. The school is proud of its overarching commitment to educating the next generation of nurse leaders and advancing the roleof nurses and nursing in the transformation of health care and in the expansion of health equity. The School of Nursing has an inclusive and diverse community that supports the professional goals of its students, faculty, and staff as they pursue excellence. Comprised of 1,600 faculty, staff, instructors, and students, the Duke University School of Nursing, Duke University School of Medicine, and Duke University Health System are a part of Duke Health. The Duke University Health System is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a network of health services. It encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.
Admissions Office Staff Assistant
Duke School of Nursing
General Purpose:
Perform duties related to the functions of the Office of Admissions. Perform responsible administrative and secretarial duties of a complex and confidential nature in support of major departmental or divisional activities to maintain efficiency in organizational operations.
Supervisor:
This position reports to the Director of Admissions and Recruitment
Essential Duties
Data Entry:
Expeditiously and accurately receives and reviews documents delivered to the Office of Admissions; scans/indexes and routes documents utilizing established system.
Receives, screens, and responds in a timely and accurate manner to transcript related inquiries on the phone or in writing.
Accurately and efficiently loads prospect/application data into the recruitment system.
Customer Service:
Provides excellent customer service and maintains good public relations with both internal and external customers.
Serves as the primary receptionist for the Office of Admissions. Triage all incoming calls and directs accurately and appropriately; greets visitors. Gathers, sorts, scans, and processes incoming mail; handles all outgoing mail and/or packages. Assists with or independently handles large mailings.
Greets, screens, and routes students and other visitors to appropriate departmental and campus resources; assists them with the enrollment process.
Helps students utilize online resources. Accurately explains application requirements, necessary documentation, and admissions /enrollment processes.
Responsible for opening and closing the office, including managing signage and phone messages at times when the office is closed during regular business hours.
Responsible for answering phones, retrieving messages based on established office procedure.
Support for on-campus and virtual recruitment and retention events as needed.
Maintain documentation of purchases made by office staff.
Perform other related duties incidental to the work described herein.
Minimum Qualifications
Education
Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field.
Experience
Work generally requires three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities OR and equivalent combination of education and relevant experience.
Preferences:
This position is best filled by an individual with advanced clerical and data entry skills who also possesses well developed communication and organizational skills in order to respond to a high volume of inquiries from a variety of constituencies with tact and diplomacy. Excellent computer skills are required. The incumbent must be detail oriented in order to effectively prepare and process the various parts of the application package which are submitted at various times during the admissions cycle. Experience with in a CRM system, preferred SLATE.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Source: Indeed.com
Click Here To Apply
