Lead Service Support Facilitator – Keystone Peer Review Organization, Inc. – Charleston, WV

Lead CSED Waiver Service Support Facilitator

  • Are you an experienced Support Facilitator looking for a new challenge?
  • Do you value care management and quality improvement?
  • Are you motivated, energetic, and excited to become part of the Kepro team?

If so, you might be our next new team member!

Who we need:

The Lead CSED Waiver Service Support Facilitator will provide training, direction and manage staff regarding the achievement of service deliverables related to eligibility CSED Waiver assessments. The Lead SSF will provide general supervision, coordinate inter-rater reliability functions, establish and/or refine team policies and procedures, and handle provider and contractor relations.

Why us?

Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

People Focused. Mission Driven.

Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.

We do this through our people.

At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees, and we provide the training and support to do the best work of your career.

Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What you’ll do:

  • Provide operational oversight to ensure contract deliverables are achieved related to SSF and other functions
  • Develop, maintain and/or refine operational guidelines
  • Provide leadership and supervision to staff
  • Review performance measures and problem-solve to improve deliverables, when necessary 5) Develop and conduct inter-rater reliability activities with staff
  • Manage and oversee the CSED Waiver eligibility processes and reports including liaison with Medical Eligibility Contract Agent, completing monthly reports, manage slots released, process special requests related to eligibility
  • Other duties as assigned.

What you’ll need:

Required Qualifications

  • Minimum of a Master’s Degree in social work, counseling, or psychology
  • Minimum of 2 years’ experience in assessment and prior leadership and/or supervisory experience.

Knowledge, Skills, Abilities

  • Must have a working knowledge of Microsoft software, Excel.
  • Project management experience preferred.
  • Must possess knowledge of the CSED Waiver program policies and procedures, be organized and efficient, have effective and professional written and verbal communication skills, and be flexible and willing to learn new skills/tasks.

Experience

Thank You!

We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants, we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Kepro Talent Acquisition Team

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

EOE AA M/F/Vet/Disability

Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Source: Indeed.com
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