LIFESTANCE OVERVIEW
LifeStance Health is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
Delivering Compassion – We care for people unconditionally and act with empathy always.
Building Relationships – We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference – We respect the diversity of every individual’s lived experiences.
Since LifeStance Health was founded in 2017, we have grown to nearly 5,000 clinicians and team members serving patients in more than 370 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health.
Learn more at www.lifestance.com.
ROLE OVERVIEW
We are seeking a reliable and motivated Front Office Receptionist. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.
Responsibilities
- Answering calls
- Scheduling and rescheduling appointments
- Greeting and checking-in/out patients in a courteous manner; including going over explanation of benefits, collection of co-payments/deductibles/co-ins, balances etc.
- Ensuring general patient information, insurance information, and related paperwork are updated in our system
- Maintaining a professional appearance and courteous communication with patients and clinicians
- Assisting the Office Coordinator with patient calls and voicemails, as needed
- Providing general support to clinicians; including faxing, emailing, and calling patients, pharmaceutical reps, or other medical practices
- Helping with coverage in various locations for vacations or sick time, as needed
Skills & Experience
- High School Diploma or equivalent
- 2+ years of experience in a front desk setting
- Possess prior knowledge of OSHA/HIPAA requirements is preferred
- Previous experience with EMR/EHR
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Ability to multi-task
- Qualified candidates must be legally authorized to be employed in the United States
LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
LifeStance offers outstanding benefits to our valued employees, including: health and dental insurance, 401k, flexible spending & dependent care accounts, generous paid time off, on-the-job training and professional development, and a fun and friendly environment that is also efficient and productive. We care deeply about our work and look to our employees to help us improve.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: One location
Source: Indeed.com
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