Epic Application Analyst – Ambulatory (Remote) – Kootenai Health – Coeur d’Alene, ID

IS – Application Services

Full Time, Days

Requisition # 32836

Epic Application Analyst – Ambulatory

28789

If you thrive on forward-thinking, engaged teams, implementing and optimizing service lines, and thinking strategically about the future to ensure the success of the Epic implementation, then a position at Kootenai Health is for you. We are seeking an Epic Application Analyst to support Ambulatory applications. Join the Kootenai Health team today!

Remote work/telecommuting optional. Join the Kootenai Health team today!

Position Summary:
The Analyst is responsible for planning and executing all facets of the life cycle for the Epic and third-party applications supporting Kootenai Health, our affiliates and downstream customers. Assists in the analysis, design, implementation, optimization and support of the use of Epic modules and third-party applications. The Analyst will know the technical capabilities of the systems they support, as well as understand data elements, interfaces, and the workflow and functional use of the Epic modules and third-party applications. They will participate in new module or new application implementation and upgrades, and will act as a liaison between departmental staff, Information Systems staff for all facilities and the application vendors.

Responsibilities:
Performs in-depth analysis of current and future workflows, data collection, report details and other technical issues associated with the Epic EHR and designated third-party applications

Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system

Investigates standardization and process improvement opportunities while making build decisions

Validates data is accurate and meets business requirements

Designs and executes small-scale application testing as required

Provides support for the installation and implementation of system patches, service utilities and version upgrades as assigned

Participates in integrated area domain and affinity groups in support of operational governance

Troubleshoots, identifies root cause, and documents problems of simple to medium complexity for assigned applications and systems

Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met

Maintains data integrity and security for assigned applications and systems

Develops system documentation as assigned per standards

Develops communication related to education efforts for deployments, upgrades, optimizations and other system changes as assigned

Analyzes workflows and understanding policies, procedures and constraints in core clinical or business area(s) of responsibility

Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial and efficiency needs

Performs other related duties as assigned

Familiar with standard concepts, practices, and procedures within the field

Regular and predictable attendance is an essential job function

Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications:
Associate’s degree in Computer Science, Information Technology, Nursing or a related field preferred, or equivalent education/experience required

Minimum 3-5 years of analyst experience preferred

Epic certification in one or more Epic modules as assigned required

Certification to be initiated as directed and completed within 3 months upon completion of Epic training; employee must remain current in certification or proficiency

Other required system application certifications to complete assigned work as assigned

Epic analyst positions supporting inpatient nursing and ambulatory clinical Epic modules and third-party applications, clinical experience is preferred

Minimum of 2 years of experience in a hospital and/or clinic setting preferred

Participates in after hours on-call, on-call rotation and service recovery efforts as required

Advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the development and deployment of application software necessary to run the healthcare systems business, clinical or financial systems

Comprehensive understanding of clinical or business principles to evaluate information system and healthcare regulatory needs

Knowledge of Healthcare information systems

Employer Benefits:
Medical, Dental, and Vision Benefits! 100% employer-paid health insurance premiums for full-time employees.

A tuition assistance program! If you want to further your education, we’ll help you pay for it!

Looking forward to retirement? We’ll help you with that! We offer a 457 retirement plan through Fidelity with a match of 3-6% based on years of service and defined contribution account which puts 2% of your annual income into a retirement account for you.

Convenient Daycare near campus!

Competitive wages and annual increases!

An award winning and incentive-driven wellness program

Employee reward, recognition, and retention programs!

Professional development and leadership training opportunities!

Working Conditions:
Must be able to lift and move up to 10 lbs

Must be able to reach arms above or below shoulder height

Must be able to maintain a sitting position

Typical equipment used in an office job

Repetitive movements

For questions, please contact Doug Jackson at [email protected]

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.

Source: Indeed.com
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