Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.
Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.
Our Journal Commercials team is currently hiring a self-motivated Senior Account Manager, Central US, who possesses strong customer service skills to be responsible for territory or channel revenue targets. You will be a strong verbal communicator with ethical standards and collaborate with the Editorial and Marketing departments ensuring a well-coordinated team management approach. Ideally, you will have had journals understanding in academic library markets and prior experience selling to the Central US market. This sales opportunity is remote.
Closing date: October 1, 2021
What you’ll be doing:
- Focusing on short to medium term sales strategy
- Achieving and exceeding annual sales targets, contributing to the overall revenue and profit objectives of the business division
- Planning department resources and team structure, in conjunction with line manager
- Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio, customizing sales documentation and tools to maximize sales opportunities
- Developing strong professional and industry stakeholder networks with key accounts within the assigned territory
- Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction
- Collecting and disseminating market, competitor, and customer feedback, including passing on leads where the customer and business would be better served by a different T&F channel/offering
- Establishing a strategic approach to the short, medium- and long-term business on territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time
- Upholding company trading and terms policy, to protect profitability and value of business in territory/channel
- Liaising actively with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – includes credit control, editorial, marketing, HE sales and sales support
- Selecting and adapting of sales materials and catalogues for regular customer visits, as well as the creation of titles lists and the provision of catalogues (both existing and bespoke) and additional materials for customers attending conferences/events
- Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers
- A professional manner; the ability to approach others in a tactful manner while reacting well under pressure
- The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data
- Ability to problem solve such as identifying and resolving problems in a timely manner; additionally, developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topics
- A clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify
- A team player who can balance both team and individual responsibilities
- A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well
- Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition
Additional Information
- Competitive salary + sales bonus
- Ample paid time off
- Sick time
- Medical & vision benefits
- Volunteering days per year
- Day off for your birthday
- 401(k) match
- Flexible working schedule
- Seasonal social and charitable events
- Training and development
At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.
- You must have the right to work and live in the United States
We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.
Source: Indeed.com
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