The Inwood Theatre is the Dallas is the area’s premiere home for independent film and foreign language cinema. We are looking for Service Naturals to join our floor staff team.
https://www.landmarktheatres.com/dallas/inwood-theatre/info
Essential Duties & Expectations:
Under general supervision of the Management Team, Floor Staff are responsible for providing a sophisticated entertainment experience through unsurpassed customer service. Floor staff will be scheduled to work Box Office, Concession, Usher, or Kitchen as staffing needs require. Qualified candidates must be available to work nights, weekends and Holidays.
Essential job duties and responsibilities include, but not limited to:
Box office:
- Greet and welcome each customer
- Assist with movie/seat selection and answers general questions
- Provide friendly and efficient service including answering questions and resolving customer concerns
- Use point of sale system to accurately process transactions and payments
- Answer incoming phone calls and provide general theatre information
- Responsible for accuracy of cash drawer, passes, vouchers, refunds/exchanges, and inventory
- Checks and updates marquee and displays
- Knowledgeable of amenities associated with each film
- Issues/assists customers with hard of hearing and closed caption devices (in-theatre set up)
Concession:
- Greet and welcome each customer
- Upselling and suggestive selling concession items with each transaction
- Use point of sale system to accurately process transactions and payments
- Operating and maintaining all concession and kitchen equipment
- Perform daily opening and closing duties in assigned areas
- Receiving and putting away deliveries (stock)
- Complies with city, state and federal food safety and alcohol service laws where applicable
- Knowledgeable of concession products and offerings
- Knowledgeable of amenities associated with each film
- Issues/assists customers with hard of hearing and closed caption devices (in-theatre set up)
Usher:
- Greet and welcome each customer
- Auditorium Announcements (greeting, promotions, and safety information)
- Maintain cleanliness in lobbies, auditoriums, restrooms and back of house areas
- Assist customers with locating a seat or their assigned seat
- Controls theatre access by ensuring customers have the appropriate tickets and directing customers to the correct auditorium
- Perform auditorium checks to monitor picture, sound quality, and temperature including disruptive behavior (talking, cell phone usage, and suspicious activity)
- Reports safety and security concerns to management (trip hazards, lights outs, broken seats)
- Knowledgeable of amenities associated with each film
- Issues/assists customers with hard of hearing and closed caption devices (in-theatre set up)
Qualifications, Skills, and Abilities:
Must be at least 18 years old
Committed to providing exceptional customer service
Good verbal communication skills
Accurate cash handling and math skills
Must be available during peak business hours (Nights, Weekend, and Holidays).
Ability to work in a fast-paced environment
Ability to interact with the public and provide high level of customer service
Ability to work independently
Ability to lift 50 pounds and stand for a long period of time
Ability to comply with attendance and dress code policy
Ability to operate various concession and kitchen equipment. Please check with the Theatre Manager for specific types of equipment
Fantastic Benefits include:
Free movies
Free popcorn and soda
50% off concessions
Medical and Dental benefits*
401(k) retirement with company match*
* After initial eligibility period
Job Type: Part-time
Pay: From $8.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
Landmark Theatres Covid protocols comply with the Centers for Disease Control and Prevention, local and state public health guidance, as well as the CinemaSafe™ program.
Application Question(s):
- This position requires weekend and holiday availability, are you able and willing to work during these periods?
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- One location
Work Remotely:
Source: Indeed.com
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