Jack in the Box Inc. is seeking a Franchise Business Consultant based in the greater Phoenix, Arizona area.
The position will be responsible for owning and driving franchise restaurant financial and operational results by serving as the primary liaison between Jack in the Box and Franchise Operators (FO) with broad accountability to effectively coach, collaborate, and consult with FOs on building and sustaining profitable restaurants that operate in a manner consistent with Jack in the Box vision, strategies, and brand standards.
KEY DUTIES/RESPONSIBILITIES:
Serves as a subject matter expert on operational excellence and brand initiatives, which includes communicating and advising FOs on JIBs vision, strategy, priorities and initiatives; facilitates training, answers questions, and participates in ensuring successful implementation, engagement, and ongoing execution. Monitors integration/coordination with other initiatives, proactively anticipates and addresses implementation concerns, formulates communication plans, confers with appropriate Company resources as needed, provides new initiatives training, and confirms operational readiness. Uses sound operational knowledge to inform and educate FOs of their obligations to the Company and influence them in the benefits of executing brand
systems, processes, and standards to enhance the guest experience and loyalty.
Oversees, manages and ensures franchise compliance with brand standards through regular business reviews, analysis and consultation on operational effectiveness, guest service execution, product quality and safety, restaurant cleanliness and maintenance, and sales and profitability. Utilizes reporting and tracking tools to analyze results and works with operators to develop and execute actionable plans to improve results and grow sales and profit. Provides candid feedback to FOs on ways to continuously improve the financial and operational strength of their business. Documents discussions, commitments, next steps, and follow-up.
Builds a positive, trusted business relationship with FOs and maintains regular communication. Serves as the main point of contact for all functional departments/personnel (i.e. Marketing, IT, Finance &
Accounting, Supply Chain, etc.) on franchise support and communications.
Applies financial acumen and maintains working knowledge of FOs key business metrics and results of individual restaurants and their business as a whole.
Ensures FOs uphold terms of Franchise Agreement and submits reports of non-compliance to senior management and other disciplines; proactively seeks actionable and timely resolution. Evaluates and makes recommendations on franchise expansion and rewrites; stays current with legal aspects of franchise contracts and proactively works with the Legal department to help mitigate potential legal and financial risks of franchise operators.
QUALIFICATIONS:
Education – Bachelor’s degree or equivalent, preferably in Business Administration, Finance, or related field; MBA preferred.
Experience – 8-10 years related business management experience in the restaurant industry, including 3-5 years in a multi-unit franchise
organization.
Skills/Knowledge/Abilities
Must be proactive and possess strong leadership, consulting, negotiation, persuasion, organization, and presentation skills
Ability to effectively anticipate and manage conflict
Demonstrated personal confidence, presence, and operations credibility
Ability to think strategically and balance tactical intervention
Ability to provide technical proficiency and expertise
Physical Requirements
Ability to travel by vehicle and air, approximately 70%-80% of time to franchise restaurants and other locations as business needs require
Ability to move freely within the restaurants, including ability to stoop, bend, reach, and conduct physical restaurant inspections
Jack in the Box Inc. offers a competitive salary and Total Rewards package that includes: medical, dental, vision, Health Spending Account (HSA), Flexible Spending Account (FSA), Life and Disability Plans, 401(k) plan with company match, Legal Plan, Pet Insurance, Tuition Reimbursement, and Employee Assistance Program.
Our culture is fun and innovative Work Happy with us!
REASONABLE ACCOMMODATION:
Jack in the Box Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal
employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Brand: Jack In The Box
Address: 9357 Spectrum Center Blvd. San Diego, CA – 92123
Property Description: Jack in the Box Corporate
Property Number: XX9101
Source: Indeed.com
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