The Hilton Garden Inn is looking for a Front Office Manager. The position is full time, salaried and includes full medical and dental benefits.
Job Expectations
Guest Focus
- Be visible, approachable, and available to all guests
- Ensure your department is focused on guest’s service and satisfaction
- Be professional and courteous in all interactions with guests
Operations
- Maintain a safe work environment at all times to minimize worker’s comp claims
- Ensure all areas of the property meet cleanliness and sanitation standards
- Must be actively involved in daily operations to maintain the culture of service
- Ensure all training certifications are maintained for all team members
Staffing
- Fill open positions as soon as possible
- Develop depth on team through cross-training when possible
- Maintain appropriate staffing levels to maintain budget guidelines
- Participate in MOD program and ensure procedures are followed
- Conduct reviews and provide performance feedback as needed
- Comply with Federal, State, and Local laws pertaining to hiring and managing team members
Financial
- Comply with all company accounting standards, policies and procedures
- Manage accounts receivables to ensure timely payments are received
- Maintain appropriate handling of petty cash and reconcile according to guidelines
- Control expenses to maintain budget and profit goals
Job Type: Full-time
Pay: $36,000.00 – $40,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Hotel experience: 1 year (Preferred)
- Front desk: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
Source: Indeed.com
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