Part-Time Physical Therapy Receptionist – Premier Family Medical – American Fork, UT

Currently looking for a part-time position in the American Fork/Lindon Physical Therapy Office – Up to 3 days a week including Tuesdays/Thursdays.

Job Summary

Looking for a Physical Therapy receptionist who serves patients by greeting and helping them; scheduling appointments; collecting copays and balances, verifying insurance coverage

Responsibilities and Duties

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Helps patients in distress by responding to emergencies.

Protects patients’ rights by maintaining confidentiality of personal and financial information.

  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications and Skills

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Benefits

  • Scrubs/Shirts
  • Employee & Family Office Visit credit
  • DoorDash Pass Discount
  • Gym Membership Discount

Job Type: Part-time

Pay: $14.00 – $18.50 per hour

Benefits:

  • Employee discount

Schedule:

  • 10 hour shift
  • Day shift

Application Question(s):

  • Are you available to work minimum Tuesdays and Thursdays?

Experience:

  • Customer Service: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)

Work Location:

  • Multiple locations

Work Remotely:

Source: Indeed.com
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