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First 5 weeks, M-F, 9A-4:30P starting on August 9th (training is paid)
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Computer equipment pickups will occur the week before training starts
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Home wired internet and quiet work space required
What’s in it for you:
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$14.50 base pay hourly; 8% shift differential for evening work
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Monthly commission plan (Average earnings are $350 – $500)
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Health Benefits Package (FT only)
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Free Health & Wellness Program and Health Advocate service
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Paid time off accrued throughout the year
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Child & Family Care benefit
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Tuition reimbursement & opportunities for career advancement
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Paid time off to volunteer and opportunities to give back to your local community
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Free AAA Premier Battery membership
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Discounts on various AAA products and services, including travel
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401(k) plan with company match of 7%
Schedules After Training:
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1 weekend day per week is required as part of your schedule.
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Schedules with be a mix between day and early evening
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For part time, you can expect flexible options available, 3, 4, or 5 days per week; 24-30 hours per week
The Day to Day:
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Provide a pleasant and professional member experience with a smile in your voice
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Deliver extraordinary customer service to ensure member satisfaction
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Answer inbound calls to process new member sales, add-ons, upgrades, automatic renewals and transfers, and processing credit card payments
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Help answer questions about AAA products and services
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Provide advice about travel, tours, and directions
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Consistently up-sell and cross sell other AAA products and services (discounts, credit cards, insurance, etc.)
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Help our members in their time of need by taking roadside assistance calls and accurately capturing the details of their needs.
What we’re looking for from you:
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High School Diploma or equivalent
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One to two years of sales and customer service experience.
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Strong ability to troubleshoot and multi-task in fast-paced work environment.
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Able to use a Windows based computer and technology with ease
If you have the qualities and skills described, apply today to become a part of our growing team!
To learn more about our company and the position, please visit Our Company Website , AAAClubAlliance.jobs .
To see what it is like to work at AAA Club Alliance, check out our Day In The Life Videos on the Company Website .
At AAA Club Alliance, we’ve been driven for more than 100 years to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Club Alliance the reputation as a great place to work. Our people tell us it’s the company’s positive work/life balance, the dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.
AAA Club Alliance Inc. is committed to provide a safe and professional work environment. EOE/M/F/D/V
This Organization participates in E-Verify:
E-Verify Participation Poster
E-Verify Right to Work
Applicants have rights under Federal Employment Laws:
The Equal Employment Opportunity (EEO)
The Employee Polygraph Protection Act (EPPA)
The Family and Medical Leave Act (FMLA)
Applicants have rights under State and Local Employment Laws:
Arizona
Arizona Law Prohibits Discrimination in Employment
California
Discrimination and Harassment in Employment are prohibited by Law
Delaware
Pregnant Workers Fairness Act
Missouri
Discrimination in Employment is Prohibited
New Jersey
New Jersey Law Prohibits Discrimination in Employment
Pennsylvania
Employment Provisions of the Pennsylvania Human Relations Act
Philadelphia Employment Discrimination
Philadelphia Ban the Box
Job Category:
Customer Service
Source: Indeed.com
Click Here To Apply
