Dental Receptionist – Dental Care Alliance – Jacksonville, FL

Overview:

We have an immediate opening for a Dental Receptionist at Argyle Dental Center located in Jacksonville, FL 32244. The Dental Receptionist we hire is required to have at least 2+ years of experience working in a dental or medical office. Experience with verifying different types of dental insurance plans (HMO’s/PPO’s) would be a plus. Knowledge of dental terminology is a plus. We prefer a candidate that is a team player, has a positive attitude with exceptional multi-tasking abilities, and excellent customer service to join our amazing team. Eaglesoft knowledge is a plus. We offer a competitive salary plus benefits!

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications:


Required Skills:


  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills


Additional benefits for full-time employees:

  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few


Dental Care Alliance. Stronger Together.

Source: Indeed.com
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