Front Desk Receptionist – Revive Physical Therapy – Ellicott City, MD

Please DO NOT apply if you have no prior medical front desk experience.

Outpatient physical therapy practice is currently looking for a part- time experienced front desk receptionist, who has excellent communication skills and would thrive working in an outpatient facility. Experience of 6 months -1 year as a medical office front desk is required for this position. You must have excellent telephone skills, verbal communication, listening skills, professionalism, customer focus and organizational abilities. You should be a team player, who has the ability to multitask and stay organized while being highly energetic, personable, motivated and smart.

Responsibilities include:

Enthusiastically greets all patients and families who enter and assists in directing them
Experience in microsoft word and excel
Verifies Insurance Benefits
Obtaining authorizations
Calling insurances on denied and unpaid claims
Answer phones and communicate messages in a complete and accurate way
Schedule patient appointments in scheduling software.
Provide excellent customer service to clients in a professional manner
Ensure all correspondence and documentation is filed accordingly
Collecting payments as needed
Maintains patient confidentiality
Job Types: Full-time, Part-time