About Satellite Healthcare
Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry’s leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization.
Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives.
Across our organization, we share a single mission – to make life better for those living with kidney disease. Watch our video to learn more about our mission.
About the Role
We are seeking a purpose-driven team member with a record of accomplishment in customer service. Our Clinical Administrative Coordinators provide a safe and professional environment when patients first enter our centers, where they are greeted and assisted in a positive and welcoming way. They will be the first team member to meet and greet patients in our lobby area and provide administrative assistance as necessary. Positive first impressions set the tone for family members; as well as, for patients in experiencing a more relaxed environment that enhances treatment quality. Clinical Administrative Coordinators are compelled to make the patients feel comfortable once they enter our centers and assist them with any administrative needs. They will advocate for patients while they are at the unit, and effectively communicate with other team members regarding any information pertinent to the delivery of quality care. Our experienced Clinical Administrative Coordinators help boost the fulfillment and performance of progressive workplaces, by providing information, assistance with ensuring compliance to our operating policies for both staff and patients. The Clinical Administrative Coordinator can contribute to or diminish the patient’s positive experience and/or the patient’s perceived “value.”
Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships.
What You Will Gain
Relationships: You will work directly with a multi-disciplinary team who are just as passionate as you about making a difference in others’ lives. You will also work alongside leaders who believe leading means serving; they support you in providing care that is unsurpassed in our industry.
Impact: The care you provide will enable our patients to live a better life that meets their needs holistically.
Growth: A Satellite career offers a lot of challenges, but also the support and leadership to learn and grow from each one. Here, the paths you find for fulfilling your aspirations don’t need to be linear if that’s your choice. With everything Satellite is doing to be a force for progress in the industry, you have many options before you.
Education: High School Diploma, GED or equivalent required; AA or AS degree preferred
Experience: One (1) year administrative experience required; two (2) years preferred
License/Certifications: CPR Certification; Medical Assistant Certification preferred within six months by taking the CMA (AAMA) Certification exam or credentialed as a Registered Medical Assistant (RMA); Phlebotomy Certification preferred within six months per state regulation, unless functioning in a role that does not require phlebotomy.
Note: Medical Assistants are not allowed to draw blood without phlebotomy certification
Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Satellite Healthcare, Inc. offers a drug free work environment.
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