One Team. One Family; Welcome to Charter Next Generation. Our Milton, Wisconsin location is currently seeking a career driven IT Business Application Specialist to join our team!
Summary: The IT Business Application Specialist works with IT’s internal business customers, IT department colleagues, and partners; evaluates business processes and supporting systems, anticipating requirements, uncovering improvement opportunities, and developing, then implementing rectifying solutions.
Essential Duties and Responsibilities :
- Partners with the business to identify/define/prioritize business problems with existing business applications/programs or support designs of new or enhanced applications.
- Communicate, translate, and simplify business requests to ensure acceptance from involved stakeholders on requirement definition, designs, testing, and deployment.
- Maintains contact/communications with end-customers to ensure systems continually meet or exceed the customers’ expectations.
- Performs analysis, design, process evaluations, data processing based on business requirements for business applications, and take initiatives to promote adoption among business users/functional areas.
- Review proposals, statements of work, project documentation for application-related initiatives/projects.
- Works with technical resources to test application functionality; troubleshoot and resolve data errors/problems.
- Utilize the workload management tool to document requests/incidents, assign, tracks the progress, and follow-up on initiatives.
- Supports existing software which may require 24 hours/day 7 days/week coverage.
- Participate/Contribute to the IT Functional team collaborations and update the team on the latest activities/needs.
Qualifications/Requirements:
- Exceptional written and oral communication skills enabling the ability to convey needs, requirements, and solutions to business users.
- Good understanding of manufacturing processes and supporting systems. Flexible packaging industry experience a plus.
- Experience leading both custom and package system development and implementation efforts. PMI certification a plus.
- Experiences in Project Management, Business Analysis, System Analysis is a plus.
- Knowledge of VB/SQL/PROGRESS programing language or experience working with architectures or developers is a plus.
- Exceptional ability to explore value-added ideas, improvement opportunities, elicit requirements, evaluate solutions that are reasonable, actionable, and cost-effective.
- People skills, with the ability to engage diplomatically with business users and communicate changes that may not be aligned with the original expectations.
- Basic Data Analysis skillset with Database Background such as knowledge of SQL / Progress DB is a plus.
- Working knowledge of Agile and Waterfall Methodologies, and familiarity with System Development Lifecycle Methodologies preferred.
- College Graduate, information management/technology or engineering degree or PM/BA education/experiences are preferred.
- Customer-oriented with a passion for addressing IT’s customers’ needs. Understands that IT succeeds only if IT’s customers succeed.
- Result-focused, action-oriented, with the ability to understand and willingness to get into system development details when warranted.
- 2-4 years’ experience developing/implementing/maintaining business applications.
- Continuous learner who enjoys researching solutions to problems/needs.
- Demonstrated project leadership skills with a proven track record of success.
- Ability to travel 20% of the time to support job responsibilities.
Pride in our People, Pride in our Culture
At Charter Next Generation, we take pride in our employees, and our culture reflects that. Our comprehensive benefits include:
– Annual Bonus Opportunity
– Full medical, dental, vision, life, and disability insurance
– 401k with company match and profit sharing
Come Grow with Us!
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location:
- One location
Company’s website:
- https://cnginc.com/
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
Source: Indeed.com
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