Order Processor – Greenheck Group – Schofield, WI

General Summary:

Responsible for the accurate on-time entry of sales orders.

Principal Duties & Responsibilities:

• Review and process orders received through the direct order entry system.

• 
  Assist in meeting and maintaining company objectives of on-time order processing by releasing rush orders by cutoff times, and processing parts orders with a high priority.

• 
  Check orders for accuracy, pricing, multiplier use and part numbers, notify appropriate sales staff of discrepancies.

• 
  Check and highlight special design requests (SDR’s) and flag orders for additional processing and review.

• 
  Meet tight deadlines for rush orders coming through direct order entry, e-mails or change coordination process.

• 
  Understand and follow order processing documentation and guidelines to complete daily tasks and determine next steps.

• 
  Processing of basic order changes or cancelations.

• 
  Review and resolve general order system errors.

• 
  Consult with Engineering and Marketing groups for necessary order information.

• 
  May manually adjust bill of materials as directed.

• Consult with Regional Manufacturing facilities for order coordination as required.

Job Qualifications:

Work requires the level of knowledge normally acquired in the course of completing high school, recordkeeping, clearly convey thoughts in writing, and/or deal effectively with people.

Between 0-12 months’ work experience.